PropertyTurner has recently been instructed by an elderly couple, who are looking to downsize and are finding the whole moving process overwhelming. This is the second such instruction within a year which made us realise that many elderly people need help.
They often rely on the estate agents, however it is important to realise that estate agents are acting for the vendors and are looking to get the best possible price for their clients, they are not on the side of the buyer.
Our elderly clients are not so commercially minded and love the fact that we are 100% on their side and will help to navigate through the process and secure the best house available at the possible price for them.
From our point of view the job is basically the same; get a brief, look at all suitable properties, hear from the agents about all new instructions coming to the market, make a shortlist, accompany viewings and negotiate the price.
However our elderly clients have more time and we like to think we can give them the extra attention they need. We are happy to oversee their sale, discuss what they need to take with them, arrange for some items to go to family members and arrange to dispose of unwanted furniture through the best possible means, be it antique dealer, auction house, local house clearance companies and also charity shops. We love chatting and having a cup of tea with them and we love making sure they are not ripped off! We can also help organise the move and arrange for cleaning at the old house and the new house. Basically we can give them whatever extra help they need.
It’s very satisfying from our point of view, holding their hands and knowing we have done a good job.